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Do you sell prescription glasses?

We've dedicated over 25 years to crafting frames designed for prescription lenses and professional adjustments.

Contact one of the KALA retailers in your state to fill your prescription OR visit your favorite eyecare professional.

How do I replace my sunglass lenses?

If you're using non prescription lenses, contact the original retailer or send us a message.

Prescription wearers should bring their frame to the nearest KALA retailer or their preferred optical professional to discuss their options.

Help, my frames are broken!

OH NO!! We'll do our best to help, please proceed based on how you made your purchase.

IN STORE PURCHASE: Start with contacting the retailer to move forward.

ON KALAEYEWEAR.COM: If you purchased the frames directly from us, send a message, include:

  • 📷 a photo
  • your name
  • email address use for your order
  • shipping address

return/warranty policies

OTHER: Contact us and we'll help you sort it out.

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SHIPPING

Free for the lower 48 otherwise, flat rate - Shipping Details

Where do you ship?

We ship to the US and Canada through our website. Contact us for international orders.

How long will my order take?

  • Most orders are shipped within 48 business hours.
  • We'll update your order with a tracking #. From there, it's up to the shipping service.
  • If you have concerns that the shipping service couldn't address, contact us.

More questions? Send a message.

FAQ for ECP & Wholesalers